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This store has earned the following certifications.
Cold Compresses / Hands and Feet-8
【360˚ Cooling Comfort】This reusable ice pack for hands is designed with cutting-edge smooth fabric and thick solid gel, ensuring it remains soft and flexible even after freezing, providing you with 360˚ cooling comfort. 【Fast Pain Relief For Aching Hands】The NEWGO ice pack glove is an effective solution for relieving hand and finger pain, making it perfect for conditions such as tendinitis, carpal tunnel, arthritis, osteoporosis, neuropathy during chemotherapy, and inflammation and swelling. 【Adjustable and Finger Opening Design】The hand ice pack for wrist is equipped with an adjustable wrist strap with firm Velcro, offering additional support for your wrist. The open finger design keeps your hands dry and more convenient for daily activities. 【Upgraded New Support System】The back brace features 5 support stays (3 PP strips + 2 metal strips) and 1 gel lumbar pad, designed ergonomically to provide extra support and maintain proper posture. The breathable support can significantly improve spinal curvature and provide 360° stronger vertical support for the lower back, preventing muscle overstretching. 【Dual Adjustable Belt & Anti-Skid Handles Design】The NEWGO back support brace is equipped with dual adjustment straps to provide a customized fit and compression (Fits Waist 26-41 Inch.). Additionally, it has 2 silicone anti-skid handles at the end of the 2 sides of the straps, making it more convenient for the elderly to use and helping to prevent the waist support belt from rolling up when sitting, bending, or doing other activities.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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