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Cold Compresses / Cold Compresses-2
The NEWGO neck shoulder ice wrap is designed with a larger size of 27.6" x 6.88" x 4.13", providing more extensive coverage for the lower neck and upper shoulders compared to similar products. This wrap’s unique curved design adheres to your neck and stays in place, minimizing the risk of sliding off. Its contoured shape effectively alleviates pinched nerves, muscle spasms, sprains, and reduces inflammation.
Filled with a lower freezing point (-13℉) gel, the ice pack maintains its cold temperature for an extended period and stays flexible even when frozen. For best results, allow it to thaw slightly after removing from the freezer (about a minute). When it’s not frozen, the ice pack molds closely to the neck and shoulders, enhancing its therapeutic efficiency.
The neck ice pack wrap features a dual fabric design. One side is made of velvety fabric, providing a milder cooling effect against your skin, while the other side is made of nylon for a stronger, cooling sensation. Start with the velvety side and then switch to the nylon side to experience two distinct cold therapy sensations.
The versatile size of the NEWGO gel ice pack allows it to be used not only on the neck and shoulders but also on other areas such as knees, belly, or even flat on your back. Store the ice pack in the complimentary storage bag and freeze it for 2 hours for cold therapy, or microwave for 40 seconds for hot therapy.
To use, start with the velvety side for a milder cooling effect and switch to the nylon side for stronger relief. Place the ice pack in the complimentary storage bag and freeze it for at least 2 hours for cold therapy. Alternatively, microwave it for 40 seconds to create a warm pack. Apply the therapy to the affected area for no more than 20 minutes at a time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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