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This store has earned the following certifications.
Soothes Eye Discomforts NEWGO Cooling Gel Mask is filled with expert-grade gel to create a soothing, pliable eye mask. This cooling eye mask helps effectively relieve eye discomfort and restore eye health.
Convenient Eye Openings & Reversible Dual-Sided Fabric Design Crafted with nylon fabric on one side and soft plush fabric on the other, this gel eye mask meets various needs. The plush side provides a spa-like experience with direct skin contact, while the nylon fabric side offers a cold sensation. Additionally, the mask features openings that allow you to soothe your eyes while working, reading, or watching TV.
Adjustable & Easy to Fix Equipped with an updated velcro fastener and adjustable elastic band, the mask is easy to adjust and won't tangle your hair or cause discomfort while sleeping. It comfortably fits different head shapes and firmly stays on the eyes.
Hot & Cold Therapy Simply use the resealable bag to store the cool eye compress in the freezer for 2 hours or heat it in the microwave for 10 seconds for hot therapy. The mask's resealable bag helps store it healthily and prolongs its usage lifetime, protecting it from fridge odors. For best results, hand wash, rinse, and lay flat to dry.
Soft after Freezing This product remains soft after freezing, safeguarding your skin and enhancing comfort during cold therapy. This ensures effective relief from discomfort and a more enjoyable experience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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