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This store has earned the following certifications.
Cold Compresses / Neck and Shoulders
The NEWGO shoulder ice pack wrap is designed with a widened shoulder area, ensuring full coverage on your entire shoulder. This design is specifically effective for rotator cuff surgery, shoulder sprains and strains, bursitis, muscle spasms, frozen shoulder, shoulder dislocation, and shoulder rotator cuff tears. For tendonitis, the wrap offers optimal relief by providing maximum effectiveness.
Upgraded with a 3D curve, the shoulder ice pack adapts to various shoulder shapes for greater comfort and coverage. It is suitable for use on the triceps and biceps as well. The ice pack fits a chest circumference of 29.5" to 45.3" and an arm circumference of 9" to 16". Whether on the left or right shoulder, this ice pack offers easy and effective use.
The NEWGO shoulder ice pack wrap features an upgraded one-handed strap for easy application and adjustment of compression. Perfect for post-surgery or strains and sprains, the wrap ensures that the gel cold pack stays in place while allowing maximum mobility during recovery. Whether lying down or sitting upright, you can apply and remove the ice pack with ease.
The gel eye mask from NEWGO is designed to provide fast relief for a variety of eye discomfort issues. Whether you need help with puffy eyes, post-eye surgery, dry eyes, headaches, or simply want to pamper yourself, our eye mask is here to help. Use it as a cold compress to relieve puffy eyes, dark circles, and headaches, or as a hot mask to reduce swelling and dry eyes.
The NEWGO ice pack cooling eye mask is made with a medical-grade plastic side and a soft plush fabric side, offering two different temperature experiences. The soft plush side provides a spa-like experience and is suitable for direct skin use, while the other side offers a colder experience. Choose the side that best suits your needs for maximum comfort and relief.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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