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This store has earned the following certifications.
Cold Compresses / Neck and Shoulders
Larger Coverage Area & Long-lasting Coldness - NEWGO large shoulder ice pack is 18.7x16.7 inches, offering a larger coverage area for the shoulder, bicep, tricep, and arm compared to other similar products. It contains 30% more gel, providing cold relief for up to 30 minutes. This makes it highly effective for alleviating pain from shoulder injuries, bursitis, rotator cuff tears, shoulder fractures, and dislocations after physical therapy.
Reversible Dual-Sided Fabric Design - Equipped with a reversible dual-sided fabric design, the shoulder ice pack offers various levels of coldness for targeted cold therapy. The nylon surface provides intense cold to quickly relieve shoulder pain, while the soft plush fabric offers soothing cold without the risk of frostbite or condensation. No need for a towel to wrap it, making it versatile for the right and left shoulders.
One Piece Design, Easy to Use - The shoulder ice pack is a one-piece design with no hard ice pack inserts to worry about. It is easy to use and hassle-free. Wrap it around the shoulder, bicep, tricep, and arm, and secure it to the upper body with a strong, adjustable strap. This makes it universally comfortable for hands-free application and a full range of movement. It can be used in various positions—sitting, standing, or lying down.
Full Coverage Closed Heel Design - The NEWGO foot ice pack is designed with dual-sided nylon fabric to provide deep penetrating coldness and prevent leaks. It offers full coverage from your foot to your heel, ensuring maximum pain relief and extended coldness. The unisex style design fits men and women, making it suitable for either foot.
Effective Pain Relief - Filled with 30% more cooling/heating gel than competitors, the foot ice pack ensures long-lasting coldness and effective pain relief. It is ideal for foot and ankle surgeries, swelling, broken ankles, plantar fasciitis, achilles tendonitis, arthritis, sprained ankles, foot fractures, and neuropathy.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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