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This store has earned the following certifications.
3-Layer Design - Premium Comfort and Safety
Soft Outer Layer: Handcrafted with a soft, skin-friendly outer layer that soothes injured tissues and prevents over-cooling. This layer is designed to provide gentle, comfortable relief.
Absorbent Middle Layer: The absorbent middle layer helps keep moisture away from the skin, ensuring that your injured area stays dry and minimally irritated.
Secure Inner Layer: The inner layer is specifically engineered to prevent drips and leaks, ensuring that your traumatized area remains completely dry from the melted ice.
Instant Cold and Swelling Relief
Restricted Blood Flow: These refillable ice bags can help restrict blood flow to reduce swelling, bruising, inflammation, and ease pain from conditions like knee pain, headaches, sore jaw, throbbing, or sports injuries.
Versatile Usage: The cold therapy pack can be used on any part of your body, including your neck, head, back, arms, or legs, making it incredibly versatile for post-injury use.
Easy Filling & Leak-Resistant
Wide Neck Opening: Enjoy a wide opening that makes it easy to fill your ice bag with ice cubes or crushed ice.
Hook and Pin Hinge: Our ice bag features a secure hook and pin hinge, designed to snap back together tightly, preventing any leaks or drips.
Convenient and Durable
Easy Closure: Simply inward press the clamp closure, unfold the top opening, fill with ice, and close the snap.
Reusability: When the ice bag warms up and melts, empty and refill it as needed. This makes it incredibly convenient and reusable.
Comfort and Effectiveness
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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