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This store has earned the following certifications.
Cold Compresses / Cold Compresses-2
Dual-Sided Cooling Design The NEWGO ice pack for neck offers a dual-sided design made of soft plush backing and flexible gel beads. Both sides can be applied, providing different levels of cooling. The soft plush side offers soothing cold to prevent frostbite, while the pvc side delivers more penetrating cold for better effectiveness. Start with the plush side and then switch to the pvc side for maximum comfort and long-lasting relief.
Effective Pain Relief The reusable ice pack effectively relieves neck and shoulder pain, reduces swelling from sports injuries, and alleviates shoulder and chronic joint pains. Place the ice pack in the provided plastic bag and freeze to get instant relief.
Versatile Application This skin-friendly neck ice pack conforms to the curvature of your neck and shoulders. You can also use it on other affected areas. Simply store it in the freezer and place it whenever needed.
Hot & Cold Therapy For both heat and cold therapy, this pack is versatile. Use the ice pack for cold therapy by freezing it for at least 2 hours, or for heat therapy by microwaving it in 10-15 second intervals. It’s ideal for muscle aches, sprains, swelling, bruises, and joint pain.
Soft After Freezing After freezing, this product remains soft, providing maximum protection for your skin. Enjoy a more comfortable cold therapy experience and effective relief from discomfort.
Why Choose the NEWGO Ice Pack? - Dual-sided design for customizable comfort and cooling - Effective pain relief for neck, shoulder, and joint pain - Versatile application for various body parts - Hot and cold therapy options for different needs - Remains soft after freezing for safer cold therapy - Ideal for anyone seeking pain relief and comfort
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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