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This store has earned the following certifications.
Cold Compresses / Cold Compresses-2
Our NEWGO hip ice pack is designed to perfectly contour the hip, providing optimal coverage around your hip, pelvis, groin, and thigh. It offers quick relief for conditions like hip bursitis, hip replacement surgery, sciatica, and hip flexor pain, as well as inflammation.
Our NEWGO hip ice pack features a dual-sided, reversible design. The soft plush side can be used directly without a towel, avoiding frostbite. The nylon side provides deep, intense cold for maximum relief. Start with the plush side, then switch to the nylon fabric for different cooling effects.
With two adjustable straps, this ice pack fits universally, from back and shoulder to knee. One longer strap wraps around the waist, and the shorter strap wraps around your leg. Its versatile design allows for application in various areas of the body.
Filled with 30% more gel, our NEWGO hip ice pack remains cold for at least 20 minutes and stays malleable even at 0°F (-18°C). Mold the gel pack to your muscles and joints for instant relief exactly where you need it.
Thanks to its wide sealed edge and extra-thick nylon cover, the ice pack is reliable and will not scratch your skin or cause gel leakage. The unique style and craftsmanship make it the perfect gift for your loved ones.
Use it for hot therapy by heating the ice pack in the microwave for 20 seconds or placing it in the freezer for at least 2 hours. Apply hot or cold therapy for up to 20 minutes at a time to the affected area.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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