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This store has earned the following certifications.
✿Rapid Soothing Relief for Eyes: - Use our reusable gel eye masks for immediate cold or warm therapy. Ideal for relieving puffy eyes, dark circles, headaches, and migraines. Our masks also soothe tired eyes and reduce swelling, even for dry eyes.
✿Reversible Double-Sided Design: - NEWGO Ice Pack Cooling Eye Mask features a medical-grade premium PVC cover on one side and soft plush fabric on the other. This ensures optimal safety and dual-use versatility. - The soft plush side provides direct skin contact with both hot and cold therapy, while the silicone side offers a direct cold experience.
✿NEWGO Headache Ice Pack: - NEWGO Ice Pack provides maximum relief for headaches, migraines, inflammation, and stress-related pain. It helps reduce swelling post-head surgery and speeds up recovery with natural hot or cold therapy.
✿Universal Fit & Hands-Free Application: - The NEWGO head ice wrap measures 29.5" x 4.3" and comes with an adjustable velcro strap. This ensures a comfortable and customizable fit for different head shapes, allowing for easy adjustments in size and tightness. - It fits both men and women, providing a secure, hands-free application convenient for use while sitting, lying down, or working.
✿Considerate Design: - Made from stretchable neoprene fabric with a removable gel pack, the NEWGO Headache Ice Pack wrap remains flexible even when frozen at 0°F(-18℃). Its thoughtful design ensures a long-lasting, comfortable wear.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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