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This store has earned the following certifications.
ICE MASK: YOUR RECOMMENDED REMEDY
These ice eye masks and ice face masks are filled with gel beads, perfect for both cold and hot pack usage. Whether you're dealing with dry eyes, dry and sensitive skin, migraines, or red facial irritation, our masks can help. They are also effective for naturally shrinking pores, calming acne-prone skin, or prepping your pores before a deep clean or makeup application. Essential for beauty and well-being, these masks can also aid in wisdom teeth surgery, plastic surgery recovery, and fever relief.
SAFE AND EFFECTIVE
Our reusable gel packs are safe for use around the face and eyes. When frozen, they remain soft and flexible, and they can be heated for warmth. These masks are FDA registered, latex-free, and non-toxic, making them a safe choice for family first aid and daily use.
CONVENIENT TO USE
Simply store the mask in the freezer at -18°C or lower for at least 2 hours. For heating, microwave in 10-15-second intervals, with a maximum heating time of 30 seconds for the face mask and 20 seconds for the eye mask. The masks can be used interchangeably on your face or eyes.
REVERSIBLE DOUBLE-SIDE DESIGN
Our masks feature a premium PVC cover on one side and soft fabric on the other. The soft plush side ensures direct skin contact and extends therapy time, while the silicone side provides a more intense cold experience. This reversible design ensures optimal safety and comfort.
GUARANTEE
We offer a 1-year warranty. If you encounter any problems, feel free to contact us, and we will resolve your issue within 1 day.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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